Need help?

We're a small team, so support is a real person reading a real email - not a ticket queue. Tell us what's going on and we'll get back to you as soon as we can, usually the same day.

Fastest resolution: include your account email and what you were trying to do.

Common questions

How do I cancel my subscription?

From your account settings once you're signed in. It takes effect immediately - no cancellation fee, no contract.

I forgot to send an invoice for a finished job - can I still send it?

Yes. Open the job and send the invoice whenever you're ready; it isn't tied to the completion date.

A customer says they never got their invoice email.

Check the job's activity log for the delivery status first - most of the time it's a spam folder issue. Email us if it looks like it never sent at all.

Can I get a refund?

Email us and we'll take care of it - reach out before or shortly after a charge and we'll make it right.

What happens if I stop paying?

You drop to the free plan. Nothing is deleted and you are not locked out - if you are running more than 10 yards you will hit that ceiling, but your customers, jobs and invoices are all still there whenever you come back.

Still writing invoices by hand? The free lawn care invoice template makes one as a PDF, no account needed.

More questions about pricing or features? See the homepage FAQ or pricing page.